The next in our series of #MeetTheResolutionTeam is Denmark Quitor who is one of our Systems Engineer.
Tell me about your background/experience before joining Resolution IT
I have four years of IT experience in the Philippines as a Product Support Engineer, responsible in handling Network & Security Products. Before joining Resolution IT, I worked with a network security vendor here in Dubai for a year.
What will you be doing at Resolution IT?
As a Systems Engineer, I am in charge of all technical support, helping our managed service clients with their IT problems. I am our clients first point of contact when they call in with a query. I’m here to help them fix their IT issues as quickly and efficiently as possible, as well as providing advice on how to make improvements of their IT infrastructure. As part of my role, I also monitor the day to day running of their servers and backup, making sure everything is running smoothly and securely.
What excites you about technology?
How rapidly it’s evolving and the great effect it has on people’s live.More specifically, I'm eager to see what internet speed we will reach in the next few years. Imagine, people would just select any app and drag it to their devices. Maybe the word “downloading” won’t be needed anymore.
What's your favourite work app?
Microsoft O365 is certainly one of the best work apps for me. It has everything you could want to effectively carry out your daily working lifer. The features and benefits are endless. I particularly like OneDrive: all kinds of files, including documents, images, music and video can be stored on it and can be accessed and managed from almost any device, provided it has internet access.
What three words would people use to describe you?
They say that I am humble, optimistic, and adaptable.