Managed IT Services

Our flexible managed IT support services are built to fit your business for the most cost-effective IT services in Dubai.  

As our team become your full-time IT department, we take over all the day-to-day IT services, IT support tasks and responsibility of your network and data leaving your staff able to concentrate on your business.

A bespoke package designed to suit the IT requirements of your business will be created by our experienced team of IT consultants in Dubai. 

IT Health Checks

These aim to identify faults before they become a problem, ensuring servers run as efficiently as possible to prevent disruption or downtime.

Thorough and comprehensive checks include running test restores of the backup, installing any required service packs and security updates, ensuring there is adequate free storage space, checking UPS equipment (backup battery) is fully operational and thoroughly checking the general state of the server and event logs.

IT Health Checks
  • Ensuring IT systems are secure
  • Mitigating disruption and downtime
  • Problem prevention
  • Avoiding expensive fixes

Guaranteed Response Service

Promises fast response to business critical issues.

Clients can pre-agree response times to suit the requirements of their business. The response covers both on-site or by using remote access, whichever is most appropriate or effective. Response times can be as quick as half an hour for on-site or immediately remote.

Guaranteed Response Service
  • Minimising downtime
  • Fast professional response
  • Client peace of mind

Outsourced Helpdesk & Resource

Whether your business requires total IT support, expertise for a particular project or simply to maintain business as usual, the outsourced service is tailored to suit.

There's no need to worry about staff holidays, sickness or shortages within your business; leave it to our experienced professional engineers, available for your business.


Outsourced Helpdesk & Resource
  • Project work
  • Holiday and sickness cover
  • Busy periods for the business
  • Rapid business growth
  • The need for experts immediately
  • Flexibility

Remote Support

Many IT problems can often be resolved quickly and easily by a qualified engineer. Remote support for any worldwide location allows Resolution IT to remotely access individual desktops to swiftly fix the issue. Avoiding unnecessary attendance provides a fast response with lower costs.

Remote Support
  • Fast response
  • More accessible IT support
  • Quick fixes

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