Case Studies

We are very happy with Resolution IT and appreciate all they do for us. In particular, how professional, efficient and well-mannered their staff are

Ziad Itani Managing Director

Using Resolution IT to manage all of our hardware and software has been one of the best decisions we’ve made for our company. With their almost immediate response time in urgent situations, they have saved our company countless hours of productivity by minimizing our downtime. Thanks to them, we were fully prepared when we needed to switch the entire company to working from home and were able to do so within a few hours, with no disruption to our work. Thank you for your extremely responsive and professional services and for removing all the hassles of dealing with IT in our office

Katharina Karcher General Manager

We have chosen Resolution IT MEA as our outsource IT partner. We are happy working with the team as they provide great and fantastic services. They always respond to all our IT concerns as quickly as possible. They also have dedicated and professional engineers and support team

Nanda Ramesh Secretary to CEO & Admin Executive

Working with Resolution IT is an outstanding experience. In this ever changing world of technology, their excellent services and solutions are delivered swiftly and professionally. Their follow-up on issues related to the site is exceptional.  We wholeheartedly recommends Resolution IT to all its partners and friends. 

Resolution IT has been our consistent and dependable IT service provider in making sure that our system is working accordingly in suitable in the company needs.  They are very consistent in providing any possible needs at all times.

Bernadette Nangca Business Development Coordinator

Resolution IT  communicated well and responded to our requests promptly and successfully. Time was of the essence to have our production up and running and our communications available which Resolution IT acheived with high quality work outside normal working hours to avoid disruption. We look to them as our trusted advisor when it comes to IT and would highly recommend Resolution IT.

Hassan Jomaa

Resolution IT’s quick turnaround time and their exceedingly qualified and professional team is a total win for our business. They give us incredible backup with our everyday IT requirements. With the Platinum Managed IT Support we have peace of mind and can concentrate on our core business without stressing over IT issues. 

Sajeev Konnayath Accounts Manager

Resolution IT have provided us with the expertise, service and support we needed. We appreciate their flexibility, reliability, professionalism and response time. We feel that we have chosen the right IT service provider.

Linesh Mungur Associate Manager

Thanks to the IT Network Audit and Consultancy from Resolution IT, we were able to evaluate exactly how our network was configured, then look to implement the recommended changes in design.  This ensures our network functions at the best performance to satisfy our fast moving business.

Shwetank Sheel Operations Director

Resolution IT provide us with exactly the type of service we need. We value their quick response and helpful attitude. We are very happy with their support and look forward to a long association. We would recommend Resolution IT as your service provider as they ensure a reliable, prompt and excellent IT service.

Ghassan Kandil Production Manager

Resolution IT's services are easy and fast with no complications, which is what we need as a business to waste no time.  Representatives are clear and professional in the delivery of services and we very much recommend Resolution IT to others.   

Rania El Alami, Consultant Business Setup Consultants