Case Studies

Browse a selection of projects completed for our clients, illustrating a range of IT support, solutions and managed services. 

Virtual Desktop Solution

A robust and flexible virtual desktop solution provides an ideal IT solution for this client. 
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Managed Disaster Recovery

 A powerful disaster recovery solution with proven reliability was designed for this client, who now have peace of mind regarding their IT security. 
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New Hardware Infrastructure

The implementation of updated hardware has significantly improved the efficiency of this client's IT systems. 
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Managed Guest Wi-Fi Solution

This state-of-the-art guest Wi-Fi solution allows this client to easily enagage with guests and customers.
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Platinum Managed IT Support

The Platinum Managed IT Support is a perfect, holistic IT solution for this dynamic client. 
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Office 365

This cloud really does have a silver lining. Bringing all data, email and communication together and standardising applications has saved time, money and created…
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Our Customers

I would like to thank Rupert and the Resolution IT firm here in Dubai. Though our company has a long history of success in other countries the simple fact is, every new country has its challenges and obstacles to overcome. The UAE is no exception to this and with the fast and responsive support of Resolution IT, we have been able to accelerate many areas of business that I simply could not do alone. They have been able to provide both practical and innovative solutions to our problems which has enhanced the convenience, security and efficiency of our small team here.   

Regardless of the fact that we are both a branch and large company in Japan and in many ways a small startup here in Dubai, Resolution IT  have been able to handle both elements with ease and professionalism.  

Thanking the team again for all their support. 

Tom Ashlin

We are very happy with Resolution IT and appreciate all they do for us. In particular, how professional, efficient and well-mannered their staff are

Ziad Itani Managing Director
International Exports Inc

Using Resolution IT to manage all of our hardware and software has been one of the best decisions we’ve made for our company. With their almost immediate response time in urgent situations, they have saved our company countless hours of productivity by minimizing our downtime. Thanks to them, we were fully prepared when we needed to switch the entire company to working from home and were able to do so within a few hours, with no disruption to our work. Thank you for your extremely responsive and professional services and for removing all the hassles of dealing with IT in our office

Katharina Karcher General Manager
Karcher Trading

We have chosen Resolution IT MEA as our outsource IT partner. We are happy working with the team as they provide great and fantastic services. They always respond to all our IT concerns as quickly as possible. They also have dedicated and professional engineers and support team

Nanda Ramesh Secretary to CEO & Admin Executive
International Shipping & Logistics FZE

Working with Resolution IT is an outstanding experience. In this ever changing world of technology, their excellent services and solutions are delivered swiftly and professionally. Their follow-up on issues related to the site is exceptional.  We wholeheartedly recommends Resolution IT to all its partners and friends. 

Muhammad Salahuddin Chief Finance & Strategy Officer
Blue Ocean General trading

Resolution IT has been our consistent and dependable IT service provider in making sure that our system is working accordingly in suitable in the company needs.  They are very consistent in providing any possible needs at all times.

Bernadette Nangca Business Development Coordinator
Alfred MBC

Resolution IT  communicated well and responded to our requests promptly and successfully. Time was of the essence to have our production up and running and our communications available which Resolution IT acheived with high quality work outside normal working hours to avoid disruption. We look to them as our trusted advisor when it comes to IT and would highly recommend Resolution IT.

Hassan Jomaa
Inpress Advertising

Resolution IT’s quick turnaround time and their exceedingly qualified and professional team is a total win for our business. They give us incredible backup with our everyday IT requirements. With the Platinum Managed IT Support we have peace of mind and can concentrate on our core business without stressing over IT issues. 

Sajeev Konnayath Accounts Manager

Resolution IT have provided us with the expertise, service and support we needed. We appreciate their flexibility, reliability, professionalism and response time. We feel that we have chosen the right IT service provider.

Linesh Mungur Associate Manager

Thanks to the IT Network Audit and Consultancy from Resolution IT, we were able to evaluate exactly how our network was configured, then look to implement the recommended changes in design.  This ensures our network functions at the best performance to satisfy our fast moving business.

Shwetank Sheel Operations Director

Resolution IT provide us with exactly the type of service we need. We value their quick response and helpful attitude. We are very happy with their support and look forward to a long association. We would recommend Resolution IT as your service provider as they ensure a reliable, prompt and excellent IT service.

Ghassan Kandil Production Manager
Byblos Road Markings and Traffic Signs

Resolution IT's services are easy and fast with no complications, which is what we need as a business to waste no time.  Representatives are clear and professional in the delivery of services and we very much recommend Resolution IT to others.   

Rania El Alami, Consultant Business Setup Consultants
Business Setup Consultants

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