We're focussed on excellence....are you? 

If you’re looking for your next career move and seeking an opportunity that offers professional development, rewards and success, then a career at Resolution IT could be for you.

As an organisation we invest in our people, our strength and success is built on the hard work, professionalism and spirit of our staff. As an employee, you’ll be part of a flourishing organisation that offers numerous benefits and opportunities for you to advance your career in a professional work environment. You will also thrive as part of a loyal and engaged workforce that focuses on delivering customer service excellence and superior technology solutions.

We are currently actively recruiting for the below roles, however if you are a smart, enthusiastic individual and feel you would add value to our clients please still send us your CV.

Sales Development Representative

You will be responsible for lead generation and establishing & building relationships with companies who meet our target market requirements, arranging meetings for our Sales Team and Technical Account Managers, and assisting with quote generation and opportunity management.

Main duties and responsibilities:

1. Identify companies within our target market(s), establish and maintain relationships with key contacts, and engage with them via Email, Social Media, Newsletters, Events, Video and Phone to identify their IT + Cyber Security requirements, and verify they are a good fit for us.

2. Manage our CRM and ensure information is kept up to date at all times.

3. Manage our opportunity pipeline through the various stages.

4. Arrange + facilitate meetings with key decision makers, and take ownership of next actions discussed during meetings.

5. Create and follow up on proposals.

6. Review in-house systems to ensure that data is correct and of a high standard making necessary corrections where appropriate.

7. Undertake other duties as required by line manager.

8. Adhere to local data protection and health and safety legislation and Resolution IT policies and procedures.



IT Professionals from Service Desk Pros to Senior Consultants

We're looking for high quality IT professionals to join our team at all levels; from skilled service desk pro's or IT support engineers to experienced senior consultants. 

Resolution IT is the perfect place to develop an exciting career in IT at any level due to the bespoke and often ground-breaking work we provide for our clients.  Our 'solutions-first' approach means we don't spend the day just fixing problems, we're finding new and better ways to make businesses function smarter. 

If you're a smart IT professional with a flair for innovation and enjoy making positive changes, we have a role for you.  



To apply for any of these roles, please scroll down and fill in the form below and upload a copy of your CV and a personalised covering letter addressed to Resolution IT mentioning the specific role you are applying for and including the details requested below. We're looking for people with attention to detail!

We will review all entries and get back in touch with people we'd like to interview.

Thank you!


Our employment package includes:

  • Competitive salary
  • An opportunity to move with a fast moving, privately owned organization
  • Training and development plan
  • Regular social events


  • A great working environment in JLT
  • Flexible working
  • Company mobile phone
  • Healthcare cover

This information will be used to answer any enquiries you may have and to provide you with information on our products and services that have been requested.

All data sent to us is subject to our privacy policy.

Please upload a covering letter addressed to the Resolution IT Recruitment Team explaining why you'd be a good fit for our company, and mention a webpage/blog post/social media post of ours that you've seen and explain why you think it is important. Applications that don't include this detail will be ignored.
Files must be less than 2 MB.
Allowed file types: pdf doc docx odt.
Please upload a copy of your CV for us to review.
Files must be less than 2 MB.
Allowed file types: pdf doc docx odt.

Our Customers

I would like to thank Rupert and the Resolution IT firm here in Dubai. Though our company has a long history of success in other countries the simple fact is, every new country has its challenges and obstacles to overcome. The UAE is no exception to this and with the fast and responsive support of Resolution IT, we have been able to accelerate many areas of business that I simply could not do alone. They have been able to provide both practical and innovative solutions to our problems which has enhanced the convenience, security and efficiency of our small team here.   

Regardless of the fact that we are both a branch and large company in Japan and in many ways a small startup here in Dubai, Resolution IT  have been able to handle both elements with ease and professionalism.  

Thanking the team again for all their support. 

Tom Ashlin

We are very happy with Resolution IT and appreciate all they do for us. In particular, how professional, efficient and well-mannered their staff are

Ziad Itani Managing Director
International Exports Inc

Using Resolution IT to manage all of our hardware and software has been one of the best decisions we’ve made for our company. With their almost immediate response time in urgent situations, they have saved our company countless hours of productivity by minimizing our downtime. Thanks to them, we were fully prepared when we needed to switch the entire company to working from home and were able to do so within a few hours, with no disruption to our work. Thank you for your extremely responsive and professional services and for removing all the hassles of dealing with IT in our office

Katharina Karcher General Manager
Karcher Trading

We have chosen Resolution IT MEA as our outsource IT partner. We are happy working with the team as they provide great and fantastic services. They always respond to all our IT concerns as quickly as possible. They also have dedicated and professional engineers and support team

Nanda Ramesh Secretary to CEO & Admin Executive
International Shipping & Logistics FZE

Working with Resolution IT is an outstanding experience. In this ever changing world of technology, their excellent services and solutions are delivered swiftly and professionally. Their follow-up on issues related to the site is exceptional.  We wholeheartedly recommends Resolution IT to all its partners and friends. 

Muhammad Salahuddin Chief Finance & Strategy Officer
Blue Ocean General trading

Resolution IT has been our consistent and dependable IT service provider in making sure that our system is working accordingly in suitable in the company needs.  They are very consistent in providing any possible needs at all times.

Bernadette Nangca Business Development Coordinator
Alfred MBC

Resolution IT  communicated well and responded to our requests promptly and successfully. Time was of the essence to have our production up and running and our communications available which Resolution IT acheived with high quality work outside normal working hours to avoid disruption. We look to them as our trusted advisor when it comes to IT and would highly recommend Resolution IT.

Hassan Jomaa
Inpress Advertising

Resolution IT’s quick turnaround time and their exceedingly qualified and professional team is a total win for our business. They give us incredible backup with our everyday IT requirements. With the Platinum Managed IT Support we have peace of mind and can concentrate on our core business without stressing over IT issues. 

Sajeev Konnayath Accounts Manager

Resolution IT have provided us with the expertise, service and support we needed. We appreciate their flexibility, reliability, professionalism and response time. We feel that we have chosen the right IT service provider.

Linesh Mungur Associate Manager

Thanks to the IT Network Audit and Consultancy from Resolution IT, we were able to evaluate exactly how our network was configured, then look to implement the recommended changes in design.  This ensures our network functions at the best performance to satisfy our fast moving business.

Shwetank Sheel Operations Director

Resolution IT provide us with exactly the type of service we need. We value their quick response and helpful attitude. We are very happy with their support and look forward to a long association. We would recommend Resolution IT as your service provider as they ensure a reliable, prompt and excellent IT service.

Ghassan Kandil Production Manager
Byblos Road Markings and Traffic Signs

Resolution IT's services are easy and fast with no complications, which is what we need as a business to waste no time.  Representatives are clear and professional in the delivery of services and we very much recommend Resolution IT to others.   

Rania El Alami, Consultant Business Setup Consultants
Business Setup Consultants

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