Resolution IT are a leading outsource IT company in Dubai, specializing in IT solutions, support and managed services.
The highly qualified Microsoft certified IT consultants make Resolution IT one of the top IT companies in Dubai. Being one of the only Microsoft Gold Partners in Dubai, having met Microsoft's rigorous standards, this makes it easy for companies to find a trusted IT partner in Resolution IT.
We guarantee to be different to other IT companies in UAE as we invest heavily in our highly experienced and qualified team to ensure our clients get the most reliable, cost effective and professional IT services.
Our work is endorsed by clients from many industries as we continue to provide IT support and IT solutions throughout Dubai.
Our team of highly qualified IT consultants in Dubai are certified to the highest industry standards. Our IT consultants have become trusted business partners to clients due to their extensive experience across our IT solutions, IT support and managed IT services.
Our consultants provide high level business IT solutions in addition to IT support for a complete, professional IT services.
Aneesh Pai has an extensive background in both engineering and business development, having worked in the industry for over a decade. Widely experienced in this sector, Aneesh guides the team to ensure exemplary service delivery for all clients, across all projects.
Aneesh has a keen interest in tennis, basketball, football and weight training.
Olly founded Resolution IT in 2007 with Steve Brehaut and Phil Duquemin. The driving force behind the business and market development activities, Olly directs Resolution IT with a strong focus on service. Motivated by the unique requirements of each client, Olly manages client relations closely supported by the rest of the team.
Olly is an accredited Microsoft Sales Specialist in Office 365, Mid-Market Solutions, Server Platform and Small Business. In addition he is a Microsoft Certified Professional, Qualified Computer Engineer and A+ Hardware and Software Certified Professional. Olly has a vast technical background with experience in all aspects of business IT support and solutions with specialties including Microsoft Server and Desktop Operating Systems, Microsoft Exchange, Microsoft Hyper V, Cloud Solutions and Network Architecture including large managed wireless networks.
When out of the office, Olly's interests include water sports, motorsport and skiing.
Steve founded Resolution IT in 2007 with Olly and Phil Duquemin. Validated by extensive experience, Steve leads the technical direction of the company. Managing the team of highly skilled engineers, he provides strategic oversight to all IT support and services.
Steve has vast knowledge across the suite of Microsoft products including; Microsoft Server 2008/2012 and Windows Desktop Operating Systems, Microsoft Active Directory, Microsoft Exchange and Microsoft Hyper-V. In addition, Steve specialises in remote desktop solutions and all aspects of networking,
When he’s not in the office, Steve enjoys family life, being outdoors, general fitness, motorsport and DIY.
Non-executive Gopal Pai boasts a vast array of experience working in senior roles for global computer and office technology brands. Having worked across the South East Asia region in India, Singapore and the UAE, Gopal is rich in continent specific knowledge and industry contacts. Specialist areas include sales, marketing and distribution.
Gopal enjoys badminton, cricket, movies and music when he’s not at work.
Philip founded Resolution IT in 2007 with Olly Duquemin and Steve Brehaut. A highly accomplished businessman, Non-Executive Director Philip Duquemin brings a wealth of experience to Resolution IT. Philip's expertise spans across disciplines such as accountancy, finance and office technology as well as markets in Europe, Russia, Middle East, Africa and South East Asia and as such, provides advisory that is second to none.
Appointed to a series of senior management roles for global brands including KPMG and NRG International (the international distributor arm of the Ricoh Group), Philip is a distinguished businessman whose work has been appreciated on a worldwide scale.
Philip is a Fellow of the Institute of the Chartered Accountants in England and Wales and a specialist in commercial and trading business, distributor operations and business efficiencies and expansion.
Philip and his wife have two children and his interests include fishing, playing golf and boating.
Rupert Walmsley has been in the IT industry for over 25 years, the last 15 of which have been running & influencing successful MSPs in Europe. He has seen the industry transform from a reactive ‘break-fix’ mentality to a strategic + proactive focus, designed to ensure that technology helps our customers drive their businesses forwards in a secure, reliable, and productive manner.
Rupert has achieved numerous Microsoft certificates during his career up to and including Microsoft 365 Modern Workplace, and is actively involved with ensuring Resolution IT deliver a cyber-security first model to our clients. He is a firm believer in the importance of relationships, and that our success in business comes only as a result of helping our clients become successful in their own.
Outside of the office Rupert is a proud father of 2 wonderful sons, enjoys travel, family time, and personal development.
A deep understanding of the latest technologies, together with a comprehensive in-house skill set ensures all clients receive the best service. No question is too big, or too small.
We don't use automated communication systems. Every phone call and email is answered promptly by an IT professional.
Whatever your industry or size, Resolution IT can provide a full-service IT function for your business.
Efficiency is key in both the solutions found and the way we work for a fully cohesive outsource model. Our team become your staff without the financial and logistical burdens of in-house support.
Our state-of-the-art systems provide security and peace of mind for our clients who place their trust in our robust and highly secure monitoring services.
Our highly skilled team is experienced in all office computer systems for an easy transition from current IT suppliers.
Our managed services products are individually designed to suit the IT requirements of your business, for the most efficient and cost effect service.
We partner with the world's best IT hardware and software providers to source leading products for our clients.
Founded in 2007 in the British Channel Island of Guernsey, Resolution IT provide full-service IT solutions, support and managed services to businesses of all sizes. Specialising in cutting edge technologies and IT innovation for a continually growing client base.
Resolution IT have a portfolio of hosted desktop, virtualisation and solutions that revolutionise office working practices. All physically backed up by state–of-the-art server infrastructures delivering secure and robust IT services. The introduction of the ‘Platinum Managed IT Support’ service has since attracted businesses of all sizes. The innovative fixed fee contract was designed to reduce costs and help budgets whilst maintaining a high level of responsive support.
Resolution IT has a strong community spirit, supporting a significant number of local sports teams, charities and community events each year.
Tom AshlinI would like to thank Rupert and the Resolution IT firm here in Dubai. Though our company has a long history of success in other countries the simple fact is, every new country has its challenges and obstacles to overcome. The UAE is no exception to this and with the fast and responsive support of Resolution IT, we have been able to accelerate many areas of business that I simply could not do alone. They have been able to provide both practical and innovative solutions to our problems which has enhanced the convenience, security and efficiency of our small team here.
Regardless of the fact that we are both a branch and large company in Japan and in many ways a small startup here in Dubai, Resolution IT have been able to handle both elements with ease and professionalism.
Thanking the team again for all their support.
Ziad Itani Managing DirectorWe are very happy with Resolution IT and appreciate all they do for us. In particular, how professional, efficient and well-mannered their staff are
Katharina Karcher General ManagerUsing Resolution IT to manage all of our hardware and software has been one of the best decisions we’ve made for our company. With their almost immediate response time in urgent situations, they have saved our company countless hours of productivity by minimizing our downtime. Thanks to them, we were fully prepared when we needed to switch the entire company to working from home and were able to do so within a few hours, with no disruption to our work. Thank you for your extremely responsive and professional services and for removing all the hassles of dealing with IT in our office
Nanda Ramesh Secretary to CEO & Admin ExecutiveWe have chosen Resolution IT MEA as our outsource IT partner. We are happy working with the team as they provide great and fantastic services. They always respond to all our IT concerns as quickly as possible. They also have dedicated and professional engineers and support team
Muhammad Salahuddin Chief Finance & Strategy OfficerWorking with Resolution IT is an outstanding experience. In this ever changing world of technology, their excellent services and solutions are delivered swiftly and professionally. Their follow-up on issues related to the site is exceptional. We wholeheartedly recommends Resolution IT to all its partners and friends.
Bernadette Nangca Business Development CoordinatorResolution IT has been our consistent and dependable IT service provider in making sure that our system is working accordingly in suitable in the company needs. They are very consistent in providing any possible needs at all times.
Hassan JomaaResolution IT communicated well and responded to our requests promptly and successfully. Time was of the essence to have our production up and running and our communications available which Resolution IT acheived with high quality work outside normal working hours to avoid disruption. We look to them as our trusted advisor when it comes to IT and would highly recommend Resolution IT.
Sajeev Konnayath Accounts ManagerResolution IT’s quick turnaround time and their exceedingly qualified and professional team is a total win for our business. They give us incredible backup with our everyday IT requirements. With the Platinum Managed IT Support we have peace of mind and can concentrate on our core business without stressing over IT issues.
Linesh Mungur Associate ManagerResolution IT have provided us with the expertise, service and support we needed. We appreciate their flexibility, reliability, professionalism and response time. We feel that we have chosen the right IT service provider.
Shwetank Sheel Operations DirectorThanks to the IT Network Audit and Consultancy from Resolution IT, we were able to evaluate exactly how our network was configured, then look to implement the recommended changes in design. This ensures our network functions at the best performance to satisfy our fast moving business.
Ghassan Kandil Production ManagerResolution IT provide us with exactly the type of service we need. We value their quick response and helpful attitude. We are very happy with their support and look forward to a long association. We would recommend Resolution IT as your service provider as they ensure a reliable, prompt and excellent IT service.
Rania El Alami, Consultant Business Setup ConsultantsResolution IT's services are easy and fast with no complications, which is what we need as a business to waste no time. Representatives are clear and professional in the delivery of services and we very much recommend Resolution IT to others.
